What is blocked?
Give the affected fixture, neighbourhood and when it started. Distinguish slow drainage, a complete blockage and overflow. Photos and details of previous attempts help explain the problem.
Method and scope
Drain machines, water jetting and inspection cameras serve different purposes. Assessment determines the method; scope, equipment, price and availability are confirmed before the proposal.
Access to pipes
Describe access to drains and inspection chambers, nearby furniture, building rules and any work at height. Do not mix products or repeat attempts that could damage the pipes.
Frequently asked questions
Does unblocking include grease-trap cleaning?
They are different scopes. Unblocking removes an obstruction; cleaning the trap removes accumulated grease and waste. Request both services if needed.
I already tried to unblock it. What should I report?
List the products and tools used and any leaks or worsening symptoms. You do not need to identify the cause before requesting an assessment.
How can I prevent future clogs?
Keep oil, food scraps and objects out of the pipes. Remove debris from drains and keep the grease trap clean. If the blockage returns, request an assessment of the cause.